Privacy and data protection policy
Our company MISRONA TOURS takes the protection of your privacy and your personal data very seriously. For this reason, MISRONA TOURS fully complies with current legislation on the protection of personal data so that your personal information is kept securely.
We may also share your information in the following circumstances:
The User of our website has the right to (1) access their personal data, as well as (2) request the rectification of inaccurate data or, where appropriate, (3) request its deletion, (4) request the limitation of the treatment of your data, (v) oppose the treatment of your data (vi) exercise the right to forget your data and (vii) request its portability. The User can exercise all these rights at the following email address: misrona@misronatours.com, indicating the reason for their request.
How do we protect your information?
Our goal is for you to feel safe using this website and the travel arrangements we offer here, and we are committed to protecting the information we collect to build trust. Although no website is completely secure, we have implemented the best available measures to protect the confidential information you provide us with administrative, electronic and physical security measures. Only those employees who manage your account will have access to your personal information and only when performing business functions where this information is needed.
External links
If any part of this website links you to another website, those sites do not work under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
Our MISRONA TOURS website may use "cookies" to improve the user experience. The browser places the user's cookies on your hard drive for registration purposes and sometimes for To track information about them. The user can choose to configure their web browser to junk cookies, or to notify them when cookies are being sent. If they do, please note that some parts of the website may not function properly. Please see www.aboutcookies.org for more information.
Acceptance and Consent
The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the treatment thereof by MISRONA TOURS, in the manner and for the purposes indicated in this Privacy Policy. Please note that requests to update your personal information can take up to 30 days if sent by email and six weeks by mail (to the address mentioned above).
Payment policy
Misrona Tours does not charge you anything more than the price mentioned with each route and excursion; neither 3% of the bank commission, nor VAT nor other fees not mentioned in the itinerary.
For the routes of several tours in Egypt it will be necessary to ensure the basic elements of the tour such as the hotel, the cruise, the domestic flight, it is necessary to pay at least 50% of the total price of the route. The rest can be paid with cards up to three days before the arrival date or in cash on arrival at the destination to your travel manager, therefore, making your reservation price security without unexpected increase.
For day excursions it is necessary to pay at least 25% of the total price of the route. The remainder can be paid on arrival at your destination to your travel manager.
The prices can be changed if the Egyptian government raises the prices of the tickets to tourist sites and increases the cost of transport by sleeper train. But in any case, the increase in train costs does not rise more than 20%, which can affect an increase of more or less 6% of the total price of the routes. Of course, we will notify you when making your reservations.
Cancellation policy
Making the reservation through our website www.misronatours.com generally guarantees the possibility of canceling your trip. In the event that you cancel your trip, and we make reservations on our part, the following scale of charges will apply:
In addition, there are cancellation fees on all domestic flights and transfer by train within Egypt. If you cancel a tour at any time, you will be subject to any fees according to the cancellation policy of the Egyptian airline or train company.
Misrona Tours offers a very flexible cancellation policy in case the government or airline company issues a travel warning to / from your country of departure and destination. We, Misrona Tours, consider your well-being and safety to be above all else, and thus, we have adapted our cancellation policy to reflect our values. Familiarize yourself with our full payment policy, cancellation and refund conditions.